Shipping & Returns
Shipping Information
We aim to get your Vibe Supplements to you as quickly and smoothly as possible.
UK Shipping
-
Standard Delivery (2–4 working days)
-
Express Delivery (1–2 working days)
-
Free UK Shipping on all orders over £80
Orders placed before 2 PM Monday–Friday are dispatched the same day.
International Shipping
Currently, we only ship within the UK. International shipping is coming soon—stay tuned!
Returns & Refunds
We want you to love your Vibe order. But if something’s not quite right, we’ve got your back.
Return Policy
-
You can return unopened items within 14 days of delivery.
-
Products must be sealed, unused, and in their original packaging.
-
Email us at support@vibesupplements.co.uk with your order number to start a return.
Refunds
-
Once your return is received and inspected, we’ll issue a full refund (excluding original shipping costs) within 5–7 business days.
-
Refunds are credited back to your original payment method.
Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect item, please contact us within 7 days of receiving your order. We’ll make it right—fast.
Need Help?
If you have any questions about shipping, returns, or anything else, our support team is here to help:
📧 support@vibesupplements.co.uk