Terms & Conditions

Effective Date: 24th July 2025

Welcome to Vibe Supplements! These Terms and Conditions govern your use of our website and your purchase of any products from us. By accessing or using our website at https://www.vibesupplements.co.uk ("Site"), you agree to be bound by these terms.

Please read them carefully before using our Site or placing an order.

1. Company Information

Trends Trading Ltd
Registered in England and Wales
Company Number: 16352492
Registered Office: Trends Trading LTD, Office 2, Stanley House, HA0 4JB
Email: support@vibesupplements.co.uk

2. Eligibility

You must be at least 18 years old to use this Site or purchase our products. By placing an order, you represent and warrant that you are of legal age and have full authority to enter into a binding contract.

3. Products and Information Disclaimer

Our supplements are designed to support general wellbeing. They are not intended to diagnose, treat, cure, or prevent any disease.

  • Always consult your GP or healthcare provider before beginning any new supplement.

  • The information provided on this Site or our packaging does not replace professional medical advice.

  • Results may vary from person to person.

4. Orders and Payment

4.1 Placing an Order

When you place an order on our Site, you will receive an email confirming receipt. This does not constitute acceptance. The contract is formed once we dispatch your order.

4.2 Payment

We accept major credit/debit cards and other secure payment methods offered at checkout. All payments are processed securely.

4.3 Pricing

All prices are in GBP (£) and include VAT unless stated otherwise. We reserve the right to change prices at any time without notice.

5. Shipping and Delivery

We offer shipping across the UK and select international locations. Shipping times and costs are provided at checkout.

  • UK Standard Delivery: [e.g., 2-4 business days]

  • UK Express Delivery: [e.g., 1-2 business days]

  • International Delivery: Times vary by country

We are not responsible for delays caused by customs or courier services. Risk of loss passes to you upon delivery.

6. Returns and Refunds

We want you to love our products. If you are not satisfied, please contact us within 14 days of receiving your order.

6.1 Return Conditions:

  • Products must be unused, sealed, and in original packaging.

  • Opened or used items cannot be returned unless faulty.

6.2 Refunds:

  • Once your return is received and inspected, we will notify you.

  • Refunds are processed within 5–10 business days to the original payment method.

See our Returns Policy for more details.

7. Subscriptions

If you sign up for a subscription plan, you agree to recurring charges until you cancel. You may cancel or modify your subscription at any time via your account.

Changes must be made at least 48 hours before your next billing cycle.

8. Intellectual Property

All content on our Site—including logos, branding, product images, descriptions, and other materials—is the property of Vibe Supplements or its licensors and is protected under UK and international copyright and trademark laws.

You may not use, copy, reproduce, or distribute our content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Vibe Supplements shall not be liable for any indirect, incidental, special, or consequential damages.

  • Our total liability for any claims related to your use of our products or Site is limited to the amount you paid for the product.

10. Indemnity

You agree to indemnify, defend, and hold harmless Vibe Supplements and its employees, directors, and agents from any claims, damages, or liabilities arising out of your misuse of our Site or products, or your violation of these Terms.

11. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which complies with the UK General Data Protection Regulation (UK GDPR). We only use your data to process orders, provide support, and improve your customer experience.

12. Third-Party Links

Our Site may contain links to external websites. Vibe Supplements is not responsible for the content or privacy practices of these websites. Access them at your own risk.

13. Governing Law

These Terms and your use of our Site are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

14. Changes to Terms

We reserve the right to update these Terms at any time. The latest version will always be posted on this page with the effective date. Your continued use of our Site constitutes your agreement to be bound by any changes.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@vibesupplements.co.uk

Thank you for choosing Vibe Supplements – Your Health, Your Vibe.